Problem with a service or place of business?
Trying to resolve a problem with a company?
The first thing should be to discuss the concerns with the business. Sometimes a phone call or email doesn’t resolve the problem, consider writing a effective complaint letter. Complaint letters are important. It puts the complaint on record, it preserves any legal rights you have in the situation, and lets the place of business know you’re serious about pursuing a complaint.
When writing an effective letter, Be clear, Describe the problem. If you’re following up on a complaint or general conversation with the company or person in charge, be sure to say who you spoke with and confirm the details.
Make sure to be clear on what you want rectified & include your request of a possible time frame. Do not write a threatening letter, it may be very helpful in resolving your dilemmas. Include all info & a copy of relevant documents regarding any specific matter. Keep your originals documents. Always send copies, Make sure to include your name & contacting information. You may want to send your letter by certified mail & request a return receipt. It assures you’ll have proof that the company got your letter & who signed for it. Short reminders on writing an effective complaint letter. Good Luck!